3 Replies Latest reply: Aug 27, 2013 7:26 PM by BDAqua
Florida 1953 Level 1 Level 1 (0 points)

I have an HP OfficeJetPro 8600 and it works flawlessly.  However I am having problems with AT&T U-Verse service which is preventing wireless printing.  I disabled wirelss on the HP, and I've connected via a USB, but it still won't print.

 

You'd think the USB connection would trump everything, but that is not the case.

 

Suggestions so I can print???

 

Thanx,

 

FWW


iMac, Mac OS X (10.7.4)
  • BDAqua Level 10 Level 10 (119,125 points)

    Mac OS X: About the Reset Printing System feature ...

     

    http://support.apple.com/kb/HT1341?viewlocale=en_US

     

    10.5/10.6/10.7/10.8 instructions...

     

    In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.

    if you hold option and click the "-" tab it resets the printing system.

     

    http://www.macosxhints.com/article.php?story=20031215144430486

     

    Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.

     

    Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

    Resetting the printing system in Mac OS X 10.5.x+++

        1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:

        2.    Choose System Preferences from the Apple menu.

        3.    Choose Print & Fax from the View menu.

        4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
   
  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.

     

    http://support.apple.com/kb/ht1341

     

    Reboot.

  • Florida 1953 Level 1 Level 1 (0 points)

    Thanx!  I am still stumped as to why my switch to AT&T U-Verse would effect this, but that is another matter!

  • BDAqua Level 10 Level 10 (119,125 points)

    I suspect a change of IP on the Modem/Router & Primter, Wifi was likelt lookiing for the printer at a diffrent IP{.