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I bought an album and one song only plays for 8 seconds

I bought an album and one song only plays for 8 seconds then skips to the next song why is this? How can i fix it?

iPhone 5, Windows 7

Posted on Aug 27, 2013 9:01 PM

Reply
1 reply

Aug 30, 2013 7:49 AM in response to bholdrofjustice

Hi bholdrofjustice,


Thanks for visiting Apple Support Communities.


You may want to delete the song that doesn't play, and download it again using the steps in this article:


Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/HT2519


If the song still skips after 8 seconds, you can report an issue with your purchase:


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933


Best,


Jeremy

I bought an album and one song only plays for 8 seconds

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