can't download new album

I prepurchased Avenged Sevenfold - Hail to the King Album ( Deluxe Edition) it was released on the 26th of August yet I can't download any of the songs in the album I dont have the option to and I can only hear the previews of them. They all say purchised I don'tknow what to do.

iTunes-OTHER, Windows 7, x64 bit

Posted on Aug 28, 2013 12:30 AM

Reply
1 reply

Aug 30, 2013 8:58 AM in response to DeityTheGreat

Hey DeityTheGreat,



Thanks for the question. The following article outlines the procedure of pre-orders and redeeming the download:


Downloading a pre-ordered item


When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.


If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.


iTunes Store: About Pre-orders

http://support.apple.com/kb/HT5714



Thanks,


Matt M.

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can't download new album

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