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Problems by loading collada files into 3D widgets

Hey there,


I do have some problems loading collada files into my iBooks document. I tried to load different files (from cube to complex models) several times but either iBooks Author crashes or he says:


"Die 3D-Datei „Final_Zu.dae“ wurde nicht hinzugefügt, da die Medien der Datei nicht zusammengefasst werden konnten."


which means:


"The 3D-file "Final_Zu.dae" was not added, because the media of this file couldn't be combined/bundled"


Can anyone help please? I'm really frustrated that it doesn't work at all.



Thanks!

iBooks Author-OTHER, OS X Mountain Lion (10.8.4)

Posted on Aug 28, 2013 3:10 AM

Reply
8 replies

Aug 29, 2013 1:46 AM in response to K T

Hi K T,


thanks, but I've read this before. In my opinion the cube should work. It has definitely less than 20,000 polygons.

I have some lighting in my scene. The cube doesn't have any texture. There is a camera in my scene. And I exported it as a COLLADA-file.


So everything should be well. But why isn't it working?


Kind regards.

Aug 29, 2013 8:53 AM in response to flipping

How did you generate that 3d file? What application and which version Collada plug-in does it use?




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Problems by loading collada files into 3D widgets

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