I pre ordered an album a few days ago and since the release date of the album it has said in the iTunes Store that I have purchased the album.
How come is the album not in my iTunes library then? Any help?
iPhone 4S
Hey Maddieblair7,
Thanks for the question. The following article outlines the procedure of pre-orders and redeeming the download:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Thanks,
Matt M.
Album from iTunes says 'purchased' but is not in my iPhones music
