parkerbone

Level 1 (0 points)

Q: When I want to play a song from my music a small screan comes on and says to locate but it wont work when I try to find it

When I want to play a song from my music a small screen comes on and says to locate it, but that doesn't work either

Posted on Aug 28, 2013 5:43 AM

I have this question too

Q: When I want to play a song from my music a small screan comes on and says to locate but it wont work when I try to find it

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by norm123,

norm123 Aug 30, 2013 11:33 AM in response to parkerbone
Community Specialists

Aug 30, 2013 11:33 AM in response to parkerbone

Hello parkerbone

Check out the articles below to locate the files and then it goes in on how to recreate your iTunes library to resolve your issue of not finding the files.

Where are my iTunes files located?
http://support.apple.com/kb/HT1391

iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451

Thanks for using Apple Support Communities.

Regards,
-Norm G.
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by Chris CA,

Chris CA Aug 30, 2013 12:40 PM in response to parkerbone
Level 9 (79,636 points)

iPhone

Aug 30, 2013 12:40 PM in response to parkerbone

parkerbone wrote:

When I want to play a song from my music a small screen comes on and says to locate it, but that doesn't work either
What doesn't work?
You cannot locate it?
Or when you do locate it, nothing happens?
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