3 Replies Latest reply: Oct 1, 2013 6:31 PM by Diavonex
abodi.2013 Level 1 Level 1 (0 points)

my i pad is locked

  • Diavonex Level 9 Level 9 (66,475 points)

    How to unlock

     

    1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.

     

    2. Connect USB cable to computer

     

    3. Press and hold the Home button down and connect the docking end of cable to iPad

     

    4. Continue holding the Home button until you see the "Connect To iTune" screen

     

    5. Release the Home button

     

    6. Open iTune (make sure you have the newest version of iTune)

     

    7. You should see "iTunes has detected an iPad in recovery mode"

     

    8. Use iTune to restore iPad

     

     

    Note: You need to be patient and repeat the above many times to recover your iPad

  • gwendolyn38 Level 1 Level 1 (0 points)

    God Bless You. Thank you so much. I deeply appreciate it. I was about ready to pull out my hair.LOL Have a good day.

  • Diavonex Level 9 Level 9 (66,475 points)

    You are most welcome Gwendolyn