I can't send email

Question

klj2013 Author

Level 1

0 points

I can't send email

My Mail 4.6 software will not let me send from my desktop Mac. The send icon is grayed out. I have checked settings with my isp, wht is next?

iMac (21.5-inch Late 2009), Mac OS X (10.6.8)

Posted on Aug 28, 2013 6:42 AM

Reply

Answer 1

matt00

Level 5

4,041 points

Aug 30, 2013 12:04 PM in response to klj2013

Hey klj2013,

Thanks for the question. I understand your send button is greyed out in Mail, the following archived article may help to resolve your issue:

Mac OS X 10.5: Can receive email, but not send email

http://support.apple.com/kb/TS1307

For issue 2

1. Open Mail.

2. Choose Preferences from the Mail menu.

3. Click Accounts in the Preferences window.

4. Select (highlight) your account on the left side of the window if you have more than one account.

5. Click the Account Information pane.

6. Ensure that the "Outgoing Mail Server (SMTP)" pop-up menu is not set to "None". If it is, select your server from the "Outgoing Mail Server (SMTP)" pop-up menu if it appears.

7. Test for the issue.

If you are still having issues, refer to the article for additional steps

Thanks,

Matt M.

Reply