Q: printer scanner geberate no camera or scanner connected

Question

maddog43

Level 1 (0 points)

My hp printer scanner generates a camera or scanner not connected error I tried to delete and then reload printer but nothing HELP

iMac, Mac OS X (10.6.8)

Posted on Aug 28, 2013 6:46 AM

I have this question too

Solved

Community Specialists

A:

Hello Maddog43,

Thank you for using Apple Support Communities

It sounds like youre getting an error message saying no camera or scanner is connected when trying to use the printer.

First I would see if there are newer drivers available for the printer/scanner in question with this article:

Printer and scanner software available for download

Then, if needed, I would troubleshoot the print system on the computer.

Troubleshooting printer issues in OS X

http://support.apple.com/kb/TS3147

Regards,

Sterling

Posted on Aug 30, 2013 12:04 PM