HT204152: Frequently asked questions about two-step verification for Apple ID

Learn about Frequently asked questions about two-step verification for Apple ID

Mary rbf

Level 1 (0 points)

Q: I cannot recall the answers to my security questions

I am required to answer 2 security questions, for which I have forgotten the answers. How do I reset these questions?

There is no options under Password & Security under My Account.

iPad

Posted on Aug 28, 2013 6:49 AM

I have this question too

Q: I cannot recall the answers to my security questions

All replies

Helpful answers

by Diavonex,

Diavonex Aug 28, 2013 6:52 AM in response to Mary rbf
Level 9 (66,735 points)

Aug 28, 2013 6:52 AM in response to Mary rbf

Reset security questions

http://support.apple.com/kb/HT5312

If you do not have a Rescue email, you need to call/email apple support, they will guide you through the process of resetting your security questions.

https://ssl.apple.com/emea/support/itunes/contact.html

http://support.apple.com/kb/HE57
Reply options

Link to this post