Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

We could not complete your iTunes Store request. An unknow error ocurred (4002). - How do I clear this error?

How do I clear the following error? We could not complete your iTunes Store request. An unknow error ocurred (4002).

iTunes-OTHER, Windows 7

Posted on Aug 28, 2013 7:06 AM

Reply
Question marked as Best reply

Posted on Aug 30, 2013 12:06 PM

Hi selynch,


This is the troubleshooting I'd recommend for that error:


Can't connect to the iTunes Store

http://support.apple.com/kb/ts1368


Cheers!

- Ari

1 reply

We could not complete your iTunes Store request. An unknow error ocurred (4002). - How do I clear this error?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.