I get max bars from wifi, connect but then iPad connecting symbol disappears. All other devices including another iPad in the same position remain connected to wifi but mine goes offline. Can anyone help/advise?

Question

Level 1

0 points

I get max bars from wifi, connect but then iPad connecting symbol disappears. All other devices including another iPad in the same position remain connected to wifi but mine goes offline. Can anyone help/advise?

I get max bars from wifi, connect to the internet but then iPad connecting symbol disappears. All other devices in the house including another iPad in the same position remain connected to wifi but mine goes offline. Can anyone help/advise?

iPad 2, iOS 6.1.3, The fault seems to be random.

Posted on Aug 28, 2013 9:50 AM

Reply

Answer 1

pedro d

Community Specialist

Aug 30, 2013 2:07 PM in response to Denmob

Hello there, Denmob.

The following Knowledge Base article has some valuable steps for troubleshooting your particular issue:

iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398

If the issue persists you may also find this iPad Troubleshooting Assistant to be of use:

Apple - Support - iPad - Wi-Fi Assistant

http://www.apple.com/support/ipad/assistant/wifi/

Thanks for reaching out to Apple Support Communities.

Cheers,

Pedro D.

Reply