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why can't I see PDF documents in my safari window?

why can't I see PDF documents in my safari window?

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Aug 28, 2013 11:51 AM

Reply
4 replies

Aug 28, 2013 12:54 PM in response to zkeaton

Is this all PDF's at various web sites or just 1 - 2 web sites?


What do you see when you click a link?


Any error messages?


Would you post a screen shot of a what you see so people can see what you are seeing? Make sure you cover any personal information using Preview. Post the screen shot in a Reply using the camera icon. Copy and paste doesn't work.


Screen shots

Aug 28, 2013 7:14 PM in response to zkeaton

Back up all data.


If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.


Triple-click the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):

/Library/Internet Plug-ins


In the Finder, select

Go ▹ Go to Folder

from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.

From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.

The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.

If you still have the issue, repeat with this line:

~/Library/Internet Plug-ins


If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

why can't I see PDF documents in my safari window?

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