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mjrich13

Q: iTunes match problems

A lot of my songs that I've transferred from CDs aren't showing up as available from the cloud. Are they protected? pretty frustrated

iPhone 4S, iOS 6.1.3

Posted on Aug 28, 2013 10:51 AM

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Q: iTunes match problems

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  • by matt00,

    matt00 Aug 30, 2013 2:14 PM in response to mjrich13
    Level 5 (4,015 points)
    Aug 30, 2013 2:14 PM in response to mjrich13

    Hey mjrich13,

     

     

    Thanks for the question. The following article may assist you in troubleshooting this issue:

     

    iTunes Store: Troubleshooting iTunes Match

    http://support.apple.com/kb/TS4054

     

    Keep in mind there are a few reasons why a song would not be compatible with iTunes Match, here are some examples:

     

    - A song will not be uploaded to iCloud if the song contains DRM, was purchased using a different Apple ID, and could not be matched.

    - Song files over 200 MB will not be uploaded to iCloud.

    - Songs encoded at 96Kbps or less will not be uploaded to iCloud

    - Songs encoded as MP3 or AAC that do not meet certain quality criteria will not be matched or uploaded to iCloud.

     

     

    Thanks,

     

    Matt M.