HT202157: About Apple TV (2nd and 3rd generation) software updates

Learn about About Apple TV (2nd and 3rd generation) software updates
karl2mora
Level 1 (0 points)

Q: My apple tv 3 doesnt work at all since latest update, how can I restore when it wont even turn on?

Having trouble with my apple tv since latest update, it has died and can't turn on as it doesn't recognise anything, what can I do?

Apple TV, iOS 6.1.4

Posted on Aug 28, 2013 11:36 AM

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karl2mora

Q: My apple tv 3 doesnt work at all since latest update, how can I restore when it wont even turn on?

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Aug 28, 2013 11:49 AM in response to karl2mora
    Level 10 (104,511 points)
    Apple TV
    Aug 28, 2013 11:49 AM in response to karl2mora

    Welcome to the Apple Community.


    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:


        1.    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)

        2.    Connect the micro USB cable to the Apple TV and to your computer.

        3.    Reconnect the power cable (only for Apple TV 3)

        4.    Open iTunes.

        5.    Select your Apple TV in the Devices list, and then click Restore.


    (You may already have a micro USB cable if you have a camera or other digital device)