2 Replies Latest reply: Aug 28, 2013 11:48 AM by razmee209
linol22 Level 1 (0 points)

When trying to update my phone I realize that the line "Software Update" which is supposed to be found between "About" and "Usage" in the General menu simply isn't there. Is there some way to fix this problem or to go around and update to iOS 5 in some other way?


iPhone 4
  • stedman1 Level 9 (69,749 points)

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.

     

    http://support.apple.com/kb/HT4972

     

    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.

     

    http://support.apple.com/kb/HT4623

     

    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.

     

    http://support.apple.com/kb/ht1848

  • razmee209 Level 7 (30,326 points)

    You won't have update over the air because you're not on IOS 5 yet.

     

    To update you will need to connect your phone to your computer and open ittunes.  Itunes should detect that your phone needs to be update.  NOTE:  you should backup your phone first and then do the update.

     

     

    You'll be updated to IOS 6.1.3