HT201415: If you can't connect to a cellular network or cellular data
Learn about If you can't connect to a cellular network or cellular data
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Helpful answers
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Aug 28, 2013 4:01 PM in response to Adalia.Gby razmee209,Is this to all iphone users or just one user?
What exactly happens when you imessage this person, does it send it as a SMS instead?
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Aug 28, 2013 4:11 PM in response to razmee209by Adalia.G,It only does it with one specific contact. I've deleted that contact and changed the name, added the area code to the phone number then added the 1 before the area code, but no success.
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Aug 28, 2013 4:12 PM in response to Adalia.Gby razmee209,Ok so what happens when you try to send an imessage? Do it send it as a text message?
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Aug 28, 2013 4:15 PM in response to Adalia.Gby Adalia.G,Every time I add this specific contact to the new message, it automatically turns into a Text Message, but for another iPhone contact it automatically turns into iMessage.
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Aug 28, 2013 4:16 PM in response to Adalia.Gby razmee209,Ok, sounds like the issue is not with your phone but the other user.
Make sure they have imessage turned on in message settings.
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Aug 28, 2013 4:28 PM in response to razmee209by Adalia.G,Yes, it is turned on. We even turned it off for a couple a minutes and turned it back on simultaneously. My contact was able to send me an iMessage, and I can respond with iMessage. But if I try sending one without responding, it will automatically turns into Text Message.
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Aug 28, 2013 4:30 PM in response to Adalia.Gby razmee209,Ok what iphone and IOS is that person on? The issue isn't with your phone sense you can imessage everyone else.
Can that person imessage you?
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Aug 28, 2013 4:31 PM in response to Adalia.Gby razmee209,see this link http://support.apple.com/kb/ts2755
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Aug 28, 2013 5:19 PM in response to razmee209by Adalia.G,iphone 3gs, ios 6.1.3 - same as mine. Yes, she can iMessage me.