morgs1993
Level 1 (0 points)

Q: Desktop Background Freezing. Cant use it. Help please!

This is happening on both my Imac and Macbook Air. When I open it, it all just freezes. I am about to sell my Imac I dont want the new user thinking I sold them it dodgy. Please help (I am a new mac user please explain in depth) Thank you

iMac, OS X Mountain Lion (10.8.4)

Posted on Aug 28, 2013 4:52 PM

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morgs1993

Q: Desktop Background Freezing. Cant use it. Help please!

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  • by Linc Davis,

    Linc Davis Linc Davis Aug 28, 2013 7:38 PM in response to morgs1993
    Level 10 (208,037 points)
    Applications
    Aug 28, 2013 7:38 PM in response to morgs1993

    First follow the instructions in this support article.

    If the iPhoto library is the source of your desktop pictures, it may need to be rebuilt, or you may need to update the iPhoto application to the latest version.

    Otherwise, continue as below.

    Back up all data.

       

    In the Finder, hold down the option key and select

      

    Go ▹ Library

      

    from the menu bar. From the Library folder, delete the following item, if it exists: 

     

    • Caches/com.apple.systempreferences

     

    and move the following item to the Desktop:

     

    • Preferences/com.apple.desktop.plist

     

    Launch System Preferences and test. If you still have the issue, put the item on the Desktop back where it came from and post again. Otherwise, delete the item.