HT1212: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Learn about Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabledQ: my ipod touch is disabled and the steps to recover it are not working. I click restore and it tells me to check my settings but i ... my ipod touch is disabled and the steps to recover it are not working. I click restore and it tells me to check my settings but i dont know what settings it is talking about more
-
All replies
-
Helpful answers
-
Aug 29, 2013 5:38 AM in response to jennydayby lllaass,Maybe:
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
and/or
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer