Your external superdrive won't work... Try this!
I searched for a way to get my apparently DOA Superdrive to work... user quetzal_7 had an answer that worked. I pasted my response to his answer below:
Thankyou quetzal_7!
I have an iMac 24-inch, early 2009 2.93 GHz Intel Core 2 Duo running OS X 10.8.4 and the internal superdrive is kaput (apparently these optical drives had some problems... the cost of having it fixed out of warranty prompted me to get an $80 external instead).
I purchased an external Superdrive (MD564ZM/A) and had the same problem, the external seemed DOA (but I heard a faint soft "click" whenever I plugged it into the USB so there were apparent, if faint, signs of life...
...So I searched and tried the unplug/replug/reboot (with various keys pressed upon reboot just in case) to no avail. Searched more on this forum, and found your post.
SO... I tried the sudo nvram boot-args="mbasd=1" terminal command, hard reboot then soft reboot (no need for holding down "option" or checking after hard reboot to see if the drive was working... I forgot both those steps and it still worked.)
I have both optical drives showing in the hardware info Disc Burning device list now and the external actually works fine.
(imagines the terminal command as some sort of spoken-in-a-low-voice incantation... and hey, presto!)
iMac, OS X Mountain Lion (10.8.4)