Facetime will not login - tried all the forum fixes

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markkidman Author

Level 1

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Facetime will not login - tried all the forum fixes

I cannot get facetime or iMessage to log in. I have tried the following:

Addition of 8.8.8.8 and 8.8.4.4 to DNS servers

Changing location on settings

Changing address location on contacts

Reboot

Multiple login attempts

Add new account

It used to work, and when I add an app my password works, and obviously, I'm here, so it is a valid account.

This is frustrating a, especially since I have used it on a boat in the middle of the Caspian Sea in Azerbaijan, but can't get it to work in my house. But wow does it allow me to BUY apps...god forbid that not work!

ATV works just fine too!

All advice welcome.

iPad, iOS 6.1.3, iPad 3. 64gb.

Posted on Aug 28, 2013 6:24 PM

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Answer 1

Aug 28, 2013 6:26 PM in response to markkidman

Using FaceTime http://support.apple.com/kb/ht4319

Troubleshooting FaceTime http://support.apple.com/kb/TS3367

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8

Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268

iOS: FaceTime is 'Unable to verify email because it is in use'

http://support.apple.com/kb/TS3510

Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245

iOS: About Messages

http://support.apple.com/kb/HT3529

Set up iMessage

http://www.apple.com/ca/ios/messages/

iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage

http://support.apple.com/kb/HT5538

How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS

http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/

Troubleshooting Messages

http://support.apple.com/kb/TS2755

Troubleshooting iMessage Issues: Some Useful Tips You Should Try

http://www.igeeksblog.com/troubleshooting-imessage-issues/

Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/

FaceTime, Game Center, Messages: Troubleshooting sign in issues

http://support.apple.com/kb/TS3970

Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90

How to Block Someone on FaceTime

http://www.ehow.com/how_10033185_block-someone-facetime.html

My Facetime Doesn't Ring

https://discussions.apple.com/thread/4155326

Send an iMessage as a Text Message Instead with a Quick Tap & Hold

http://osxdaily.com/2012/11/18/send-imessage-as-text-message/

To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8

How to Send SMS from iPad

http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html

You can check the status of the FaceTime/iMessage servers at this link.

http://www.apple.com/support/systemstatus/

 Cheers, Tom User uploaded file

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Answer 2

Demo

Level 10

166,494 points

Aug 28, 2013 6:35 PM in response to markkidman

Have you tried resetting your router? Unplug it from power for about 30 seconds and then plug it in again.

You said that it used to work for you. If this quit working fairly recently and you have a backup from when the apps were working for you, have you tried restoring from a backup that predates the problem?

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Answer 3

markkidman Author

Level 1

0 points

Sep 4, 2013 7:05 PM in response to markkidman

Thanks Tex and Demo for the attempt.

I just, as in today, received an iPhone 5, and it works on it!

I have tried every link that was pertinent that you listed and reset router. No dice. It just will not connect on my iPad.

My software is up to date, I even tried a new Apple ID with a gmail account and it wouldn't log in, just the same message over and over about my network settings, which work on the iPhone, and my App purchases, and cloud downloads to the phone all work, so...it makes zero sense.

I live in the Caribbean so there aren't any Genius bars here, thus my dilemma

Any further help is greatly appreciated!

Mark

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Answer 4

markkidman Author

Level 1

0 points

Sep 23, 2013 7:52 AM in response to markkidman

Just updated to iOS7 and facetime will STILL NOT SIGN IN. what is wrong with this ipad?!?!?

Anyone out there can help?

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