Help w macbook 10.6.8 bought new battery A1185 not working

Question

I need help! I bought my macbook in early 2009 and my battery stopped working about 2 years ago and in the meantime I updated the system to Snow Leopard so now it is Mac OS X version 10.6.8. I bought online a genuine apple battery model A1185 (i pulled out the original battery and that was the model number) . Now i have put in the new battery but my computer doesnt recognise that its there and has a X in the battery symbol on the top of the screen. The power cord is a green colour except for when i turn it off and then it turns orange. So I left the battery in and the cord connected overnight while it was turned off with the orange light on thinking that the new battery must be charging but today when i checked it (over 12 hours later) the battery symbol still shows an X and when i disconnect the power cord the computer loses all power indicating that it is not registered that there is a battery there. Also when I remove the new battery and press the small button only one of the five green lights, light up. I also have been browsing this issue online and saw some reference to the old macbook battery not working with the new system 10.6 so i did a software update but still not working. Any help greatly appreciated!Hardware Overview:  Model Name:          MacBook  Model Identifier:          MacBook4,1  Processor Name:          Intel Core 2 Duo  Processor Speed:          2.1 GHz  Number Of Processors:          1  Total Number Of Cores:          2  L2 Cache:          3 MB  Memory:          1 GB  Bus Speed:          800 MHz

nbar · Answer

The battery is either not being recognized or it is bad:1) Try reseating the battery2) Try an SMC reset3) The battery is most likely bad:From the Finder Menu Bar, hold down Option and click the Apple Logo &gt; System Profiler &gt; Hardware &gt; PowerPost the output in your reply. See here for detailed instructions:MacBook, MacBook Pro, MacBook Air: Battery not recognized after ...

FrederikaPa · Answer

Thanks nbar for your reply but unfortunately its still not working after doing the SMC reset and following the other suggestions. Also below is the battery info from the Finder Menu Bar, hold down Option and click the Apple Logo &gt; System Profiler &gt; Hardware &gt; PowerBattery Information:  Charge Information:  Charge remaining (mAh):          0  Fully charged:          No  Charging:          No  Full charge capacity (mAh):          0  Health Information:  Cycle count:          0  Battery Installed:          No  Amperage (mA):          0  Voltage (mV):          0System Power Settings:  AC Power:  System Sleep Timer (Minutes):          77  Disk Sleep Timer (Minutes):          10  Display Sleep Timer (Minutes):          20  Automatic Restart On Power Loss:          Yes  Wake On AC Change:          No  Wake On Clamshell Open:          Yes  Wake On LAN:          No  Current Power Source:          Yes  Display Sleep Uses Dim:          Yes  Battery Power:  System Sleep Timer (Minutes):          10  Disk Sleep Timer (Minutes):          10  Display Sleep Timer (Minutes):          2  Wake On AC Change:          No  Wake On Clamshell Open:          Yes  Display Sleep Uses Dim:          Yes  Reduce Brightness:          YesHardware Configuration:  UPS Installed:          NoAC Charger Information:  Connected:          Yes  ID:          0x0100  Wattage (W):          85  Revision:          0x0000  Family:          0x00ba  Serial Number:          0x00a0caf9  Charging:          NoPower Events:Next Scheduled Events:  Type:          Wake or Power On  Scheduled By:          Repeating Event  Time:          30/08/13 12:00 AMRepeating Events:  Type:          Wake or Power On  Time:          12:00 AM every day

nbar · Answer

Battery Installed:          NoOkay, so the machine is not even recognizing the battery as present. . A1185 is the model of the CPU, not the battery, but it would be fairly obvious if you ordered a battery not compatible with your machine (it would either fit correctly, or it wouldn&#x27;t).  If you  already tried reseating the battery, there is nothing you can do besides taking the machine in servicing. The problem is either with the battery itself, or the computer&#x27;s battery connection.