Q: just udated itunes- now the problem is itunes store page loads-its does not allow me to search for artist, every search results in a blank home page

updated i tunes. now every time i search for an artistm the search results never brings back any choices and the itunes page is blank except for the top part of the page.

never had this problem before I updated to current version of itunes!

hp, Windows Vista

Posted on Aug 28, 2013 11:12 PM

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by matt00,

matt00 Aug 31, 2013 12:46 PM in response to metsfan7373
Level 5 (4,015 points)

Aug 31, 2013 12:46 PM in response to metsfan7373

Hey metsfan7373,

Thanks for the question. Based on the information you provided, the following article may help to resolve your issue. It mentions the exact symptoms you described, along with a potential resolution:

Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123

Thanks,

Matt M.
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Q: just udated itunes- now the problem is itunes store page loads-its does not allow me to search for artist, every search results in a blank home page

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by matt00,

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