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Neither I nor other party can hear the voice on iPhone4

Hey, I have bought iPhone 4. At first It was working well but now it's out of work. The problem with my iPhone is annonynous. Neither I can hear nor other party can hear voice. Although both speakers and microphone are ok. plz help me to resolve this. plz

iPhone 4, iOS 6.1.3

Posted on Aug 29, 2013 2:25 AM

Reply
1 reply

Aug 31, 2013 9:02 AM in response to Harry427

Hello Harry427,


Thank you for using Apple Support Communities!

It sounds like neither you, nor the person you call can hear one another.

I would start by resetting the network settings on the phone.

Reset network settings by tapping Settings > General > Reset > Reset Network Settings.

Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.


From: iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398


If that does not resolve the issue, I would perform steps 1, 3, and 5 of the iPhone Troubleshooting Assistant found here http://www.apple.com/support/iphone/assistant/phone/#section_1.

If you get to step 3, I would close all the apps that are running. Here is step 1 to get you started:


Restart iPhone


To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.

Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.

Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

If your device does not turn on or displays a red battery icon, try recharging next.


Take care,

Sterling

Neither I nor other party can hear the voice on iPhone4

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