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I plugged in an ipod recently and since then, I am unable to sync all the items from my iTunes to my iPhone, error message appeared saying"some of the items in the iTunes library were not copied to the iPhone, because you are not authorised for them on this computer" but the computer is authorised and have repeatedly authorised it again and again but still unable to sync some items, any idea how to resolve this.
iPhone 4S, iOS 6.1.3
Hello danluong
There are some things you can try and are outlined in the article below. One thing to check is to see what Apple ID is associated with one of the items that does not sync. You can do that by right clicking on the song and click Get Info, then box pops up with the information on the songs and look in the Summary tab.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thanks for using Apple Support Communities.
Regards,
-Norm G.
some items were not copied to iphone
