8--ZagHarY--8

Level 1 (0 points)

Q: problem

i have ipad one and i update it from itunes but after extracting software

it says the ipad canot be restored at this time because the ipad software update server could not be contacted
please help me

iPad, iOS 5.1.1

Posted on Aug 29, 2013 6:34 AM

I have this question too

Q: problem

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by matt00,

matt00 Aug 31, 2013 8:00 AM in response to 8--ZagHarY--8
Level 5 (4,015 points)

Aug 31, 2013 8:00 AM in response to 8--ZagHarY--8

Hey 8--ZagHarY--8,

Thanks for the question. I understand you are having issues updating your iPad. The following article addresses the symptoms you described and provides potential solutions:

iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814

Thanks,

Matt M.
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