Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charging Battery

I've connected my i touch to charge but the battery status icon says its charged but the big battery screen says its below 20%. What is the issue?

iPod touch, iOS 6.1.3

Posted on Aug 29, 2013 9:23 AM

Reply
3 replies

Aug 29, 2013 9:24 AM in response to jake6515

- See:

iPod touch: Hardware troubleshooting

- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

Charging Battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.