Previous 1 2 Next 18 Replies Latest reply: Oct 7, 2013 9:26 AM by Denis french Go to original post
  • Denis french Level 1 (0 points)



    Hello, I have the same problem in France on apple tv 3. I am unable to enter my purchased tv series. I get there with ipad but not on Apple TV . a solution? a bug? should I reinstall Apple TV ?

  • MChesner Level 1 (0 points)

    If this is the same issue, then you simply have to wait for Apple to restore the icon.  Resetting the AppleTV to factory specs or reinstalling via iTunes will have no effect.  The last time, it was an Apple server-side issue, and was resolved within a few hours.  I recommend patience.

  • JudeHK Level 1 (0 points)


    I'm in Hong Kong & no TV programs on my apple TV here. Has anyone else got theirs back yet?

  • Denis french Level 1 (0 points)




    I think I found the solution to the sudden disappearance of Apple TV and iTunes to certain movies , TV series or music .

    I accidentally discovered that it was possible for movies or series can be hidden. The update of the Apple TV and iTunes seems ( to me anyway) turned sharply this option.

    To find your movie, your tv series , books or music that you have lost , you must:

    1. Go to iTunes. iTunes Store. Click on your Apple ID, your account. Type your password

    2. In the data page of the account: if you have a look under " Products hide " or movies . By clicking above, you will have access to movies, music , books , the TV series that have unfortunately been "masked" .

    You must click "show " for the new make available to all your devices and find the products purchased that you could not see .



    I stumbled across this feature


    sorry for my english ...

Previous 1 2 Next