HT202716: Update the software on your Apple TV

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WJvanK
Level 1 (0 points)

Q: our apple tv has just automatically updated. since the newest update (5,3) we can no longer see TV shows in the menu options....

anyone else experienced this or have a solution?

Apple TV

Posted on Aug 29, 2013 10:43 AM

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WJvanK

Q: our apple tv has just automatically updated. since the newest update (5,3) we can no longer see TV shows in the menu options....

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Aug 29, 2013 12:13 PM in response to WJvanK
    Level 10 (104,511 points)
    Apple TV
    Aug 29, 2013 12:13 PM in response to WJvanK

    Welcome to the Apple Community.

     

    There appears to be a large increase in this type of problem at this time, it seems that that there is a problem at Apple's end, but I couldn't at all be sure.

     

    There is no issues being reported at Apple’s System Status page, but this status may yet be updated and it may be you need to try again a little later.

     

    This isn't affecting me here in the UK, where exactly are you.

     

    So far I have noted users in the following locations having similar problems:

     

    • USA

     

    If this is a problem at Apple’s end, it is very rarely happens, however when it does only Apple can fix it. When this has occurred previously it has usually been resolved in a few hours or slightly more.