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How do I reset my security questions if I don't have a rescue email?

I purchased a new Macbook Pro and got a free student gift card with it. I need to buy pages and keynote for classes but can't use the card because I need to answer my secuirty questions, and I don't remember either of the answers. It says you can use your rescue email to reset the questions but I don't have a rescue email and it doesn't say how to set one up with an already registered Apple ID anywhere. How can I create a rescue account or reset the questions without a rescue email?

MacBook Pro with Retina display

Posted on Aug 29, 2013 12:13 PM

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1 reply

Aug 29, 2013 12:15 PM in response to Kazooee1

The Three Best Alternatives for Security Questions and Rescue Mail


1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.

2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


A substitute for using the security questions is to use 2-step verification:


Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

How do I reset my security questions if I don't have a rescue email?

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