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"TV Shows" icon missing from Apple TV Main Menu

It appears that the Apple TV software update 5.3 has removed the "TV Shows" icon from the main menu. Now, I no longer have AppleTV access to the TV shows I have purchased and I am unable to search/purchase other TV shows. Has anyone similar findings?


Note: Parental Controls are confirmed to have not hidden the "TV Shows" icon; in fact, the "TV Shows" icon does not appear in my Apple TV's Parental Controls settings.

Apple TV

Posted on Aug 29, 2013 12:45 PM

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1 reply

Aug 29, 2013 12:59 PM in response to RichMW

Welcome to the Apple Community.


There appears to be a large increase in this type of problem at this time, it seems that that there is a problem at Apple's end, but I couldn't at all be sure.


There are no issues being reported at Apple’s System Status page, but this status may yet be updated and it may be you need to try again a little later.


This isn't affecting me here in the UK, where exactly are you.


So far I have noted users in the following locations having similar problems:


USA


If this is a problem at Apple’s end, it rarely happens, however when it does only Apple can fix it. When this has occurred previously it has usually been resolved in a few hours or slightly more.

"TV Shows" icon missing from Apple TV Main Menu

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