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How to reset settings then restore ipad with a backup

428 Views 2 Replies Latest reply: Aug 29, 2013 2:22 PM by Chris252729 RSS
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Aug 29, 2013 1:04 PM

Apple told me to backup my ipad using iTunes then reset settings (I think not erase as well). They said then use this to restore it and it will remove a glitch which has made the ipad block off 2/3 of its memory for video use, the store said it may have done this intuitively. I fear about what I can lose and when I plugged my ipad into my computer to backup it was far from clear what to do. Can explain further what to do, I got the feeling it it a common problem given i did not need an appointment to have it explained to me.

iPad, iOS 6.0.1

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