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I just noticed today that my TV shows icon has dissappeared from the Apple TV screen. I do not have aceess to my purchased content, unless I use my iPad and Airplay, which I do not want to do all the time.
I have restored all settings and dowloaded all software updates.
Is there s remedy to correct this?
Thanks,
Evi
Apple TV
Welcome to the Apple Community.
There appears to be a large increase in this type of problem at this time, it seems that that there is a problem at Apple's end, but I couldn't at all be sure.
There are no issues being reported at Apple’s System Status page, but this status may yet be updated and it may be you need to try again a little later.
This isn't affecting me here in the UK, where exactly are you.
So far I have noted users in the following locations having similar problems:
USA
If this is a problem at Apple’s end, it rarely happens, however when it does only Apple can fix it. When this has occurred previously it has usually been resolved in a few hours or slightly more.
Thanks for the quick response. I live in the US. I will keep checking to see if a resolution has been posted.
Just want to add some details to this, I am having the same problem: no TV Show app on Apple TV 3rd gen.
I was watching a TV show I had just purchased this morning, The power on the Apple TV was disconnected and when I turned it back on, the icon for the TV app was gone.
I live in Minnesota U.S.
I also restored my Apple TV and went through the updates again to no avail.
Again, no Question just wanted to add a second story to help the process.
P.S. I was right in the middle of the newest Breaking Bad!!!!!!!
I have this same issue. I was just watching How I met your Mother. When the episode ended I went to the menu to see the next episode and I couldn't find the TV Show Icon on my Apple TV. I hope this gets fixed soon. I dont want to lose all my TV shows. I do not have enough room on my lap top to down load them all either.
I had the same problem so I just performed the restore and once that was complete the TV Shows app was back in place.
Shawnette_H wrote:
I had the same problem so I just performed the restore and once that was complete the TV Shows app was back in place.
You may not have needed to do that, I have only just this minute seen another post where the poster claims that the TV show icon has now returned of it's own accord.
You are correct, the problem is now solved!....great work everyone and thanks for the feedback!
The TV Shows icon has dissappeared from my Apple TV, so I have no access to my purchsed shows. How do I get it back?
