3 Replies Latest reply: Aug 29, 2013 1:28 PM by Winston Churchill
Dgomez87 Level 1 Level 1

Hi,

 

I'm trying to watch a previously bought TV show... but, the TV shows are not appearing in the main menu.  I have purchased a few shows and I can't get to them.  I need to be able to access these, since I did buy them.  Help?


AppleTV 2
  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    Welcome to the Apple Community.

     

    There appears to be a large increase in this type of problem at this time, it seems that that there is a problem at Apple's end, but I couldn't at all be sure.

     

    There are no issues being reported at Apple’s System Status page, but this status may yet be updated and it may be you need to try again a little later.

     

    This isn't affecting me here in the UK, where exactly are you.

     

    So far I have noted users in the following locations having similar problems:

     

    • USA (including US accounts used in other locations)

     

    If this is a problem at Apple’s end, it rarely happens, however when it does only Apple can fix it. When this has occurred previously it has usually been resolved in a few hours or slightly more.

  • Dgomez87 Level 1 Level 1

    So you are saying all I can do is wait?  I'm in Los Angeles.

  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    I can't say for sure but yes, that seems to be the case.