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How do I fix my iPod touches Internet? It only works when I am very close to the router like about 5ft range.

How do I fix my iPod touches Internet? It only works when I am very close to the router like about 5ft range.

iPod touch, iOS 6.1.3

Posted on Aug 29, 2013 5:22 PM

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1 reply

Aug 30, 2013 5:51 AM in response to Norman0

Does the iOS device connect to other networks OK?

Do other devices now connect OK?

Did the iOS device connect OK before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

I would test with no security

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Likely that the is a problem with the connection to the wifi antenna.

Installing iPod Touch 4th Generation Wi-Fi Antenna - iFixit

Apple Retail Store - Genius Bar

How do I fix my iPod touches Internet? It only works when I am very close to the router like about 5ft range.

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