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Helpful answers
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Sep 1, 2013 6:23 AM in response to Greg Arghby griff w,Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
http://support.apple.com/kb/HT1153
-Griff W.
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Sep 3, 2013 4:20 AM in response to griff wby Greg Argh,Does not help. That was one of the first things that I tried. This is most likely an iOS bug.
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Sep 10, 2013 5:20 AM in response to Greg Arghby tolucophoto,Exactly the same thing has just happened to mine last week. I've got a Plantronics M20 headset.
I went to use it one day and it switched on fine, but didn't automatically connect to my iPhone 4S (also running 6.1.3) as it usually does.I tried re-pairing it using the pair process and the headset shows up on the list as 'Not Paired'. When I select it the pair process begins, the headset speaks 'pairing successful' but a message pops up on the phone to say it was unsuccessful and it doesn't connect.
I've tested the phone's bluetooth to make sure that's still working. I 'forgot' my Turtle Beach headset and then successfully re-paired it. I also tried a hard reset on the phone with no change.
I assumed my 18 month old headset had broken, but if you're having exactly the same issue the same week I'm guessing it could be an OS fault.
I'll do some more testing tonight with my girlfriends iPhone, my PS3 and my MacBook to see if it can connect to them and report back.
-toluco-
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Sep 10, 2013 2:19 PM in response to tolucophotoby tolucophoto,Checked it with my PS3 and my Macbook and it paired straight away. I also tried pairing it with my girlfriends iPhone 5 running 6.1.4 and that worked fine too, so it must be a problem with the phone itself or the OS 6.1.3.