RSS Feed query

In order to move the iTunes Store to using a new feed you have to add a special tag to the old feed and leave it there for a couple of weeks, as detailed here:

http://www.wilmut.webspace.virginmedia.com/notes/podcast.html#move

It sounds as if you have removed the feed without doing this (and I suspect Podbean won't let you anyway). When the feed is removed subscribers will not longer see any updates and new subscibers won't see anything. The Store will continue to show the state of the feed the laast time it could read it until the Store staff realize there is no feed available and remove it. This might take some time.

As you have a new feed, nothing will happen until you either submit it to the Store or get them to move to it. You could try emailing them at podcasts 'at' apple.com and ask them to move to the Libsyn feed. They have been known to do this for people, but their responses are variable.

Otherwise you will have to submit the Libsyn feed as an entirely new podcast; you will need to change the title slightly otherwise you will be told it has already been submitted.

When you have a query please always post the iTunes Store page and feed URLs.

The best way is to redirect the Store to the new feed, so that the change is seamless for visitors. However I rather suspect that podbean will not allow you to add the redirection tag to the feed - though you could check on this - and in that case you would have to email Support as I indicated above. You will need to know the URLs to do this. If you post the name of your podcast I will check on the URLs.

C3 Church Indooroopilly

The iTunes Store page is at

https://itunes.apple.com/podcast/c3-church-indooroopilly/id540243287

and the feed is at http://c3churchindro.podbean.com/feed/

C3 Church Ipswich

The iTunes Store page is at

https://itunes.apple.com/podcast/c3-church-ipswich/id545903684

and the feed is athttp://c3ipswitch.podbean.com/feed/

however there is no feed at this address, so it cannot be subscribed to and the Store cannot update.

You have four options.

1. Add the 'itunes:new-feed-url' tags to the Podbean feeds as described here. This is the best solution, but as I say I have a feeling that Podbean won't allow you access to the feed to modify it, or provide a method itself of adding the tag. In any case you can't do this with the Ipswitch podcast unless you restore the feed.

2. Email podcasts 'at' apple.com and ask them to move the Store to using the new feeds. In each case give them the Store page URL, and the URLs of both feeds (so you will obviously need to know the Libsyn feed URL).

3. Ask to have the podcasts removed from the Store. I quote:

In most cases, we will remove the podcast from iTS, especially if we find that the podcast is no longer available at the feed URL.

Despite what they say there, don't be surprised if they don't do it but tell you to use the 'itunes:block' tag - which again I doubt you can add to the feed, so that's not a lot of help. It probably depends on who answers and how co-operative they feel.

4. Close both Podbean accounts so that the feeds disappear and do nothing. Eventually the podcasts will be removed from the Store but it might take quite a long time. You would have to re-submit the Libsyn feeds as new podcasts, and you would have to change the titles, if only slightly.