I have 2 iPads both the sane except for case color. One connects to my home wifi fine, the other will not "join". It finds the wifi name and the little circle turning wheel just spins.

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I have 2 iPads both the sane except for case color. One connects to my home wifi fine, the other will not "join". It finds the wifi name and the little circle turning wheel just spins.

I have 2 iPads both the sane except for case color. One connects to my home wifi fine, the other will not "join". It finds the wifi name and the little circle turning wheel just spins. I have tried about ten different "fixes" none work.. Reboot, forget wifi, etc.

Unplugged wifi on and on for about an hour.

I have compared settings between the two and cannot see any difference.

Both iPads worked fine last week. One made a trip to MI and used cellular access just fine. Now that one still uses cellular OK, but refuses to "join" the wifi.

Too bad I can't attach a picture.

Anyone care to offer a unique workable solution I have not tried?

Thanks

WD9HIK

iPad 2, iOS 5.0.1

Posted on Aug 29, 2013 5:48 PM

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Answer 1

Diavonex

Level 9

67,217 points

Aug 29, 2013 6:18 PM in response to WD9HIK

1. Turn router off for 30 seconds and on again.

2. Settings>General>Reset>Reset Network Settings.

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Answer 2

Diavonex

Level 9

67,217 points

Aug 29, 2013 6:19 PM in response to WD9HIK

Trouble-shoot Wi-Fi

http://support.apple.com/kb/TS1398

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Answer 3

WD9HIK Author

Level 1

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Aug 29, 2013 6:23 PM in response to Diavonex

Did all that a couple of times...... It does fix any thing on the one ipad !

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Answer 4

Diavonex

Level 9

67,217 points

Aug 29, 2013 6:25 PM in response to WD9HIK

Have you tried connecting the iPad to another router e.g. Starbucks, local library

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Answer 5

WD9HIK Author

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Aug 29, 2013 6:30 PM in response to Diavonex

Tried these also. Did not cure the problem.

It can not be the router, it works fine with one ipad, bot not on the other when both are at the same place and at the sane time.

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Answer 6

Diavonex

Level 9

67,217 points

Aug 29, 2013 6:33 PM in response to WD9HIK

You may have some hardware or antenna problem. You may want to send it in for a check.

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Answer 7

WD9HIK Author

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Aug 29, 2013 6:34 PM in response to Diavonex

I have two wifi at home. The one ipad does not connect either, the other ipad can connect to either one with out any trouble. How can the router be the problem? One ipad works, the other does not .

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Answer 8

WD9HIK Author

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Aug 29, 2013 6:55 PM in response to Diavonex

The ipad that does not "join" dose locate the wifi. Comes back with the ID for the wifi. If it was an RF hardware problem it would not come back with the ID. It decodes the wifi name, so that hardware/software is functioning for that section.

I do not understand the software protocol in locating and joining a wifi node. Can some one explain that?

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Answer 9

Demo

Level 10

166,500 points

Aug 29, 2013 6:58 PM in response to WD9HIK

If it isn't your router, if you can't connect on any other WiFi networks, if you reset network settings and that didn't work, you are pretty much out of options other than restoring the iOS software and see if that fixes it. If it doesn't, then you will need to take the iPad to an Apple store for evaluation.

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Answer 10

WD9HIK Author

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Aug 29, 2013 7:02 PM in response to Demo

How does one restore the iOS?

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Answer 11

Demo

Level 10

166,500 points

Aug 30, 2013 4:49 AM in response to WD9HIK

Have you tried renewing the lease in the WiFi settings? Settings>WiFi>Your network name>Tap the blue arrow>Renew Lease. If you haven't tried that - try it first before reading the information about restoring the iOS software.

Follow the instructions in here. If you are unsure about anything - do not proceed. Post back with questions first.

iTunes: Restoring iOS software - Apple - Support

Make sure that you transfer all purchases, backup the iPad and sync with iTunes first. When you restore to factory settings, iTunes should ask if you want to backup first, but it will not hurt to initiate a backup on your won before you even start the restore process.

How to transfer purchases into your iTunes library

http://support.apple.com/kb/HT1848

How to backup and restore from a backup

http://support.apple.com/kb/HT1766

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Answer 12

WD9HIK Author

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Sep 2, 2013 7:29 PM in response to WD9HIK

I have done nothing except let the iPad sit with the charger plugged in (was already at 90% charge from when it would not connect) ant it is now connecting to the wifi, just like the other one. Once again, just let it sit for a few days and tonight it is connecting and working as normal. I did not make any changes to any settings........

Strange!

Thanks for all the suggestions.

Chris

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