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Helpful answers
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Sep 1, 2013 7:56 AM in response to budman2345by Delgadoh,Hey budman2345,
I'd try the following steps to troubleshoot those authentication issues on your Apple TV:
- Restart your base station or router. Sometimes this is done by turning the router off for a few seconds, and then on again, but check the documentation provided by the manufacturer.
- To restart your Apple TV, press and hold Menu and Menu down/scroll
for about 6 seconds and then choose Restart from the menu.
If the issue continues after restarting, try resetting your Apple TV to factory settings.
- To reset your Apple TV perform a factory restore.
Have a good one,
Delgadoh
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Oct 15, 2013 10:00 PM in response to Delgadohby jhchicago,Guys,
Make sure that these channels are NOT blocked under your 'parental controls' on your cable providers website.
For some "un-explained" reason - all the network channels like disney, hbogo, etc. that are now available on appletv were 'blocked' on my cable provider's account settings........I didn't block them......
Check out your settings.
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Oct 15, 2013 10:02 PM in response to budman2345by jhchicago,Guys,
Make sure that these channels are NOT blocked under your 'parental controls' on your cable providers website.
For some "un-explained" reason - all the network channels like disney, hbogo, etc. that are now available on appletv were 'blocked' on my cable provider's account settings........I didn't block them......but had to log on and unblock.
Check out your settings.