myb iphone fell between the 2 cracks of an elevator and i have a 2year warranty on it how can i get a new phone without having to pay anything?
iPhone 4
The only way would be if you have some type of insurance that covers loss. Apple will not replace your phone under warranty for loss, it is not covered. Maybe your credit card covers loss if you purchased it with a credit card. Otherwise, it is your responsibility to replace the device, not Apple's.
You can't.
The warranty does not cover loss or theft, only hardware defects.
so even though i have a 2 year warranty on it i would have to pay full price for a new cell phone or is there something they can do for me ?
The warranty on the phone, and most anything actually, does not cover loss. As I said earlier, and Johnathan has supported is that a warranty only covers manufacturing defects, not accidental loss or damage by the owner. Your only choices are what I mentioned earlier. Apple will do nothing for your loss of the device. The responsibility for that is on you.
They can do an out-of-warranty replacement for $149 USD. Make a Genius Bar appointment before you go.
ok i understand so in other words if i nrrd a new phone i would have to pay full price for another one ? yes or no !
and if i get the phone out of chance out og the elevator and its not working well can u guys fix it ot thatsa not coverded as well ?
There is no one from Apple here, it is a user to user site. If you do not have the iPhone you will not be able to do an out-of-warranty replacement and will have to pay full price. Even if you get it out of the elevator accidental damage is still not covered.
Well, I cannot fix it, that is for sure. You are not addressing Apple here. This is a user to user technical support forum.
Yes, to get a replacement phone, you would pay full price.
If you get the phone out of the elevator and it is still in one piece, you could get an out of warranty replacement. That cost depends on where you are, but deggie let you know what the iPhone 4 OOW replacement cost is in the US.
Please understand that loss and accidental damage are not covered under warranty.
will that be my only options so i dont pay a full price for an iphone or is there other options ?
Every possible scenario has been explained to you so far. Insurance, credit card coverage or paying full price. The OOW is only if you have the phone. Those are your choices.
ok then thank you and whats the price for a iphone 4
Here are your options:
1. If they don't find the iPhone go to the Apple Store and buy a new iPhone.
2. If they find it and it is in many different pieces go to the Apple Store and buy a new iPhone.
3. If they find it, and it is broken but in one piece go the Apple Store and pay $149 for an out-of-warranty replacement.
4. If they find it and it just has a broken rear screen go to the Apple Store and replace the rear screen for $29.95.
Here is the link from the Apple store website. http://store.apple.com/us/buy-iphone/iphone4
my iphone fell into the crack of an elevator how can i get a new phone without paying if i have a warranty
