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gray screen on startup, can't access desktop

upon startup, my computer shows a flashing folder with a question mark. I'm not able to start it in start mode, and the only way it changes is if I hold the option key while it's starting up, but then I only end up with a cursor on a gray screen. I read that it is related to the startup disk, but I'm not sure what else I can do.

MacBook Pro

Posted on Aug 30, 2013 3:45 AM

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gray screen on startup, can't access desktop

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