Can anyone help me? I can't open PDF attachments - online the page opos up as blank and black, and with emails on gmail - the document just wont open. I have tried to reload my adobe reader to no avail.
I just updated Microsoft Lync on my Mac and then suddenly i couldn't view web-based PDFs. I then deleted Lync from applications, quit all my chrome windows, restarted them and then suddenly I could see web-based PDFs again. Hope this helps anyone in the future!
fre 31 mars 2017 kl. 04:44 skrev Apple Support Communities Updates <
discussions-updates@apple.com>:
Apple Support Communities
*yelrac123
<https://discussions.apple.com/profile/yelrac123?ac_cid=tw123456>* has
posted in the Safari community.
I can't open web based PDF files - the page is just a black one - anyone?
I just updated Microsoft Lync on my Mac and then suddenly i couldn't view
web-based PDFs. I then deleted Lync from applications, quit all my chrome
windows, restarted them and then suddenly I could see web-based PDFs again.
Hope this helps anyone in the future!
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Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.
I can't open web based PDF files - the page is just a black one - anyone?
