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Q: HP 6110 AIO is not showing up as having a scan facility

I have been gifted an HP6110 AIO printer. The LCD on the printer shows a scanner failure.

 

The printer window doesn't show that the machine has a scan feature:

 

Screen Shot 2013-08-30 at 13.39.34.png

 

Here's the image I get with another 4 in one HP machine which has all the same features:

 

Screen Shot 2013-08-30 at 14.19.31.png

 

When I click on scan on the 3300, I get the instruction to 'open scanner'. No problem.

 

Can there be any correlation between printer and computer for the scan feature not to show because of the scanner failure?

iMac (20-inch Early 2008), OS X Mountain Lion (10.8.4), HP Photosmart 3310 A-I-O

Posted on Aug 30, 2013 7:10 AM

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Q: HP 6110 AIO is not showing up as having a scan facility

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