Q: Lost films

I have some films purchased on my laptop through itunes that i cannot now play again they appears Gray , when i click on them a box appears telling me do i want to locate them of course i click it but still cannot find the films i have bought ???

iOS 6.1.4

Posted on Aug 30, 2013 8:47 AM

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Q: Lost films

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by mario49,

mario49 Sep 1, 2013 10:55 AM in response to nodignodig
Community Specialists

Sep 1, 2013 10:55 AM in response to nodignodig

Hello nodignodig,

Thanks for using Apple Support Communities.
For more information on this, take a look at:

Where are my iTunes files located?
http://support.apple.com/kb/HT1391

Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519

Best of luck,
Mario
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Q: Lost films

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by mario49,

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