HT201659: Use Restrictions in iTunes on your Mac or PC

Learn about Use Restrictions in iTunes on your Mac or PC
shufen ou
Level 1 (0 points)

Q: it was a mistake purchase by a kids!

i have rever purcase pricing app for apple store ,,,  that was only one that was mistake purcased by a kind without a  authorize.

please help to solove the problem... i need refund.

Posted on Aug 30, 2013 8:51 AM

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shufen ou

Q: it was a mistake purchase by a kids!

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  • by King_Penguin,

    King_Penguin King_Penguin Aug 30, 2013 8:56 AM in response to shufen ou
    Level 10 (135,625 points)
    iTunes
    Aug 30, 2013 8:56 AM in response to shufen ou

    You can try contacting iTunes Support and see if they will refund or credit you (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

     

    To try and stop it happening you might, depending upon the iOS version that you have on your device, a Settings > General > Restrictions > Require Password setting which you can set to 'Immediately' (the default is a 15 minute period during which it doesn't need re-entering). You can also turn off in-app purchases via the Restrictions screen.