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you tube not working on macbook air 2013

All You Tube videos are not working. The screen is black and nothing happens. I can view them on my iPad with no problem.

MacBook Air, OS X Mountain Lion (10.8.4)

Posted on Aug 30, 2013 11:43 AM

Reply
3 replies

Aug 30, 2013 3:58 PM in response to Keith Rider

One of the following steps should help.


1. System Preferences > Other/ Flash Player > Advanced > Delete All

Press the "Delete All" button



2. Install Adobe Flash Player.


http://get.adobe.com/flashplayer/


Quit Safari.


Restart computer. Relaunch Safari.



3. Enable Plug-ins

Safari > Preferences > Security


Web Content: > "Enable Plug-ins".

or

Internet Plug-ins > "Allow all other plug-ins




4. Check whether you are currently in YouTube HTML 5 trial.


http://www.youtube.com/html5


At the bottom left of the page uncheck the box beside


"You are currently in the HTML5 trial".


5. Reset Safari.


Click Safari in the menu bar.

From the drop down select "Reset Safari".

Uncheck the boxes next to all items.

Check the box next to "Remove all website data".

Click "Reset".


6. Turn off Extensions, if any.

Safari > Preferences > Extensions


Now try YouTube.


Best.

you tube not working on macbook air 2013

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