I've just received an email saying that something has been downloaded in the USA using my itunes id but I'm not sure if it is right as the email address I got it from was do_not_reply@itunes.com can anyone help as I do not want to click on the links

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Carole1967 Author

Level 1

5 points

I've just received an email saying that something has been downloaded in the USA using my itunes id but I'm not sure if it is right as the email address I got it from was do_not_reply@itunes.com can anyone help as I do not want to click on the links

Hi I've just received 2 emails telling me that Texas Hold em has been downloaded in the USA using my Apple details - it is asking if this wasn't me to click on the links to change my password but I'm a little suspicious...........the email address is do_not_reply@apple.com. Is this a real email or someone trying to get me change my details so they can hack my account, any help please :-)

Posted on Aug 30, 2013 1:22 PM

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Answer 1

ed2345

Level 9

63,632 points

Aug 30, 2013 1:53 PM in response to Carole1967

Carole,

If it talks about your password it is probably a scam.

Take a look in your purchase history and see if there has really been a purchase.

Also you can refer to this document: Identifying fraudulent "phishing" email

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Answer 2

Carole1967 Author

Level 1

5 points

Sep 1, 2013 12:03 PM in response to ed2345

Hi thanks for the advice, I checked my account and there had been a download which I didn't do but can't see if I was charged for it or if it was free. I've removed my card details from the account for now but not sure who I need to contact to discuss this with. I'd be very grateful for any help/advice you could give me :-)

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