ac1042
Level 1 (0 points)

Q: Was gifted a G4. Need to factory restore it.

Hi all. Brand new Mac user here. Was gifted a G4. Would like to wipe it and start fresh. Prior owner has tons of corrupted files on it. OS X is 10.3.9, 1.33 GHz PowerPC G4, memory says 768 mb DDR sdram. I do not have the install discs. Tried going online with it, safari crashes every time. Opera does as well. Explorer, forget it! Attempted downloading camino, after watching tons of YouTube vids, no dice. Says the .dmg file is corrupted ( I did put it in applications to run it).  I've even done the power up holding options thing...nothing! Didn't see the options very one talks about when I'm in that 'safe' screen. Need help if possible. Thanks.

MacBook, Mac OS X (10.3.x), Need factory reset help. No cdavail

Posted on Aug 30, 2013 7:14 PM

by John Galt,Solvedanswer
John Galt John Galt
Level 8 (48,715 points)
Mac OS X
A:

It can't be done without the original installation discs or a retail OS X installation disc. The least expensive option is to purchase a replacement set from Apple.

 

Call the phone number in the Apple Online Store. You will need the G4's serial number.

Posted on Aug 30, 2013 7:57 PM

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ac1042

Q: Was gifted a G4. Need to factory restore it.

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  • by John Galt,Solvedanswer

    John Galt John Galt Aug 30, 2013 7:57 PM in response to ac1042
    Level 8 (48,715 points)
    Mac OS X
    Aug 30, 2013 7:57 PM in response to ac1042

    It can't be done without the original installation discs or a retail OS X installation disc. The least expensive option is to purchase a replacement set from Apple.

     

    Call the phone number in the Apple Online Store. You will need the G4's serial number.

  • by ac1042,

    ac1042 ac1042 Aug 31, 2013 12:11 PM in response to ac1042
    Level 1 (0 points)
    Aug 31, 2013 12:11 PM in response to ac1042

    John,

     

    thank you for your timely response. Totally didn't expect it. Your guidance pushed me to go to my local apple store. Customer service was great! They plugged her up, wiped her clean and installed OS X 10.5.8. Runs like new.

     

    Thanks again.