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My apple account was charged without my auth. So ITunes gave me my money back but now has disabled my account , I tried to put in a iTunes. Gift card and it will not take . How do change the disabled status?

My apple Id has been disabled. How do you change that status

Posted on Aug 30, 2013 7:49 PM

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1 reply

Aug 31, 2013 12:50 AM in response to Cadlbail

You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'

If you have an iPhone, iPad and/or iPod Touch you might then need to log out of your account on it by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in so as to 'refresh' the account on it

If that doesn't fix it (and if iTunes Support disabled the account then it might not) then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

My apple account was charged without my auth. So ITunes gave me my money back but now has disabled my account , I tried to put in a iTunes. Gift card and it will not take . How do change the disabled status?

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