Q: I can't restore my Ipod touch. Never used it.

I recently bought an Ipod touch 3rd generation 8gb from Groupon... This is my first apple product and I used my girlfriend's laptop to connect to Itunes (That's what it said on the Ipod when I tuned it on) So after connecting to Itunes it didn't give me the "Registration steps" it just said IPOD and that's it... I couldn't use it, sync or anything.. I looked online for a solution and found out that I should "restore it", I did the steps and finally got to the restore button on itunes and pressed it. It said it was trying to find an "Update Ipod softwere server". I left it searching for over a day and nothing happened!! It's impossible to use it.

Ps: I already reinstall the lastest version of Itunes on the laptop...

      Sometimes the Ipod appear in windows.

Can anyone help please??